Articles in this category My QR code isn’t scanning — what should I do? Check brightness, camera focus, and ensure the QR image isn’t cropped. The NFC tap isn’t working — why? Ensure NFC is enabled on the receiving device and your tag is linked correctly. My profile link isn’t opening — what could be wrong? Check your internet connection or verify the link format. The app isn’t syncing with my updates. Refresh or log out and back in — cloud sync should fix it. Why can’t I upload my photo or video? Check file format and size limits (JPEG, PNG, MP4). How do I contact support? Email support@signify.ink Does Signify work with older Android/iOS versions? Supported on Android 8+ and iOS 13+. Is there a desktop app? No, but the web app works smoothly on desktop browsers Why can’t I find my card on search engines? Make sure your privacy settings allow public indexing. Can I restore a deleted card? Deleted cards can’t be restored — duplicate before removing.